...I'm also frustrated at government #GIS people (often the major client of indigenous organisations) who insist on receiving contracted outputs as [insert closed proprietary format usually GDB].
This is an act of colonisation.
People signing contracts in indigenous orgs often don't have the experience or expertise to push back. And honestly it is not the problem of the (usually smaller than govt in scale) indigenous org.
As a client, insist on free and open standards.