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    Paul Gowder (paulgowder@recurse.social)'s status on Saturday, 31-Dec-2022 11:31:36 JST Paul Gowder Paul Gowder

    This is really good, on the relationship between executives, screwed frontline customer disservice employees, and screwed customers https://thecolumn.substack.com/p/southwest-airlines-christmas-meltdown

    In conversation Saturday, 31-Dec-2022 11:31:36 JST from recurse.social permalink

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    1. Domain not in remote thumbnail source whitelist: substackcdn.com
      Southwest Airlines' Christmas Meltdown Shows How Corporations Deliberately Pit Consumers Against Low-Wage Workers
      from Adam Johnson
      Our system is set up to create mutual antagonism between members of the working class. Meanwhile, faceless corporate executives remain shielded like mob bosses.

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