Conversation

It begins…

“Ford Motor Co. took an unusually human approach to fixing its stubborn quality problems: It brought back what it calls “gray beard” engineers to help train younger staff and to reprogram the artificial intelligence tools that weren’t getting the job done.”

…

“Mistakenly we thought that by just introducing artificial intelligence and ingesting the design requirements that we had, that that would produce a high-quality product,” Poon said. But “we recognized that for us to enhance some of our automation and machine learning and artificial intelligence tools we needed to ensure that they were trained by the most experienced individuals.”

PS: I wouldn’t make the connection between rehiring and Ford’s quality improvement *quite yet*. One thing I can conclude from this article is at least Ford hardware engineering is having buyer’s remorse over replacing people with AI.

#AI #slop