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Notices

  1. Embed this notice
    Ruth — of systems & design (ruthmalan@mastodon.social)'s status on Tuesday, 02-Jun-2026 09:14:26 JST Ruth — of systems & design Ruth — of systems & design
    • Don Gray

    For the Monday, June 1 #PapersInSystems discussion, we will visit some of the systems-supporting practices that folk in our community have used or developed to support the socio-technical systems work we do. We will discuss:

    - Container Differences Exchanges Model, which @donaldegray has used with organizations and Don will lead the discussion

    - Decision KP Maps, created by @roundcrisis and discussion will be led by Andrea

    Info/Enroll: https://ti.to/bredemeyer/scaffoldingconversations

    In conversation about 4 months ago from mastodon.social permalink

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    1. https://files.mastodon.social/media_attachments/files/116/449/821/330/104/899/original/602a4705766ae6ec.png
    2. Domain not in remote thumbnail source whitelist: dashboard.assets.tito.io
      Papers in Systems Discussion: Scaffolding Conversations
      from Team Tito
      Scaffolding Conversations Next in our Papers in Systems discussion series, we have two examples of models/canvases/maps in the space of "useful ways to focus a discussion" to support the socio-technical systems work we do: Container Differences Exchanges Model, led by Don Gray Decision KP Maps, led by Andrea Magnorsky This will give us a chance to visit some of the systems-supporting practices that folk in our community have used or developed to support our work. When: June 1, 2025, 2PM - 3PM Eastern Time (US/Canada) (20:00 CEST). The Zoom room will remain open until 3:30PM Eastern Time for informal discussion. (Check time in your timezone: WorldTimeBuddy ) (Note: this discussion is an hour later than usual.) The reading to support the discussion is at: Container Differences Exchanges Model (pdf): https://www.hsdglobalservices.org/assets/documents/5.1.1.3.cde-30apr16.pdf Decision KP Maps: https://www.roundcrisis.com/2026/02/04/making-of-a-decision-5/ We will discuss these papers/posts (and the conceptual/conversation scaffolding tools they present), and use any remaining time for participants to share canvases and models that they find useful in supporting sociotechnical teams and the system design work we do.
    • Embed this notice
      Ruth — of systems & design (ruthmalan@mastodon.social)'s status on Tuesday, 02-Jun-2026 09:14:25 JST Ruth — of systems & design Ruth — of systems & design
      in reply to
      • Arty Starr : ☮️ :starrgirl.eth
      • Don Gray

      Today's #PapersInSystems discussion was wonderful -- thanks to @donaldegray and @roundcrisis and everyone there, my thoughts are still being inspired by it!

      Next, on July 8 (shifting from "first Monday" to Wednesday): *the* @art3starr and "Theory of Troubleshooting": https://dl.acm.org/doi/10.1145/3800945

      Info/sign up: https://ti.to/bredemeyer/theory-of-troubleshooting

      And back to first Monday in August (3rd): @AlexPtakhin will lead discussion of Donella Meadows "Leverage Points"

      In conversation about 4 months ago permalink

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      Mr. Bill repeated this.
    • Embed this notice
      Ruth — of systems & design (ruthmalan@mastodon.social)'s status on Tuesday, 02-Jun-2026 09:14:25 JST Ruth — of systems & design Ruth — of systems & design
      in reply to
      • Elisabeth Hendrickson
      • Joel Tosi

      Then a shift again for another very special #PapersInSystems meetup:

      🥁 Monday, September 28 at 1pm-2pm Eastern Time

      @testobsessed and @joeltosi will present a chapter of their book "Signals and Levers" which will be published on September 22.

      We'll post the signup page when we have the link to the chapter.

      But exciting things in the pipe, and you can preorder the book at
      https://bookshop.org/p/books/signals-levers-systems-thinking-tools-to-unblock-software-delivery-elisabeth-hendrickson/bf2d9d17012f909f (where it is cheaper than from amazon 🎉)

      In conversation about 4 months ago permalink

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      1. https://files.mastodon.social/media_attachments/files/116/677/495/452/136/089/original/7436bee2aa717a2a.png

    • Embed this notice
      Ruth — of systems & design (ruthmalan@mastodon.social)'s status on Tuesday, 02-Jun-2026 09:14:26 JST Ruth — of systems & design Ruth — of systems & design
      in reply to

      The reading to support the discussion is at:

      - Container Differences Exchanges Model (pdf): https://www.hsdglobalservices.org/assets/documents/5.1.1.3.cde-30apr16.pdf

      - Decision KP Maps: https://www.roundcrisis.com/2026/02/04/making-of-a-decision-5/

      And participants will have an opportunity to share other canvases/models/maps/etc. that we find useful in supporting socio-technical teams and system design.

      In conversation about 4 months ago permalink

      Attachments



    • Embed this notice
      Ruth — of systems & design (ruthmalan@mastodon.social)'s status on Tuesday, 02-Jun-2026 09:14:26 JST Ruth — of systems & design Ruth — of systems & design
      in reply to
      • Arty Starr : ☮️ :starrgirl.eth
      • Don Gray

      #PapersInSystems, June 1 (Monday), 2pm Eastern: Scaffolding Conversations (see upthread) with @donaldegray and @roundcrisis

      PapersInSystems, July 8 (yes, Wednesday), 1pm Eastern:
      “Theory of Troubleshooting” by Arty Starr and Margaret-Anne Storey, and discussion will be led by @art3starr (Arty Starr)

      https://ti.to/bredemeyer/theory-of-troubleshooting

      In conversation about 4 months ago permalink

      Attachments

      1. Domain not in remote thumbnail source whitelist: dashboard.assets.tito.io
        Papers in Systems Discussion: Theory of Troubleshooting
        from Team Tito
        Theory of Troubleshooting Next in our Papers in Systems discussion series: “Theory of Troubleshooting” by Arty Starr and Margaret-Anne Storey. The discussion will be led by Arty Starr. When: July 8, 2026, 1PM - 2PM Eastern Time (US/Canada) (19:00 CEST). The Zoom room will remain open until 2:30PM (ET) for informal discussion. (Check time in your timezone: WorldTimeBuddy ) The official link to the paper is: https://dl.acm.org/doi/10.1145/3800945 (and you are encouraged to download it from that ACM link, for academic credit reasons). If that is hard to read due to the watermark, you can also download it here: https://arxiv.org/abs/2602.10540 The importance of this paper is all the greater, as pressures increase, and more code is generated, and generated faster, and the need to communicate Developer Experience in ways that resonate, is of such great consequence. Some quotes to tease the appetite: "the Theory of Troubleshooting that followed from our analysis: the cognitive problem-solving process of identifying, understanding, and constructing a mental model of the cause of an unexpected system behavior." "While cognitive fatigue has been widely studied in domains outside software development [1], research within this context remains limited. One exception is a survey by Sarkar and Parnin (n=311), which found that a majority of developers experience severe and frequent issues with cognitive fatigue [35]. Their findings highlight the need to better understand the cognitive demands placed on developers and how they contribute to fatigue. In software development, such demands are not evenly distributed across activities. Troubleshooting, in particular, places sustained demands on attention, working memory, and mental modeling, as developers work to reconcile unexpected system behavior with their existing understanding." "What makes the developer’s process troubleshooting is not the presence of a bug, but rather the developer’s engagement in a cognitive process of trying to understand unexpected behavior. These are related, but oriented differently: one reflects a condition of the code, the other a shift in the developer’s cognitive activity" "As developers strive to make sense of a confusing system behavior, they also draw on a “gut feel” intuition that guides their strategy, shaping where they look and how they begin. This intuitive sense—what we call experiential intuition—is a tacit form of knowing shaped by accumulated experience (expertise), in which perceived similarities to past situations provide a felt sense of direction, even before a clear rationale has formed."

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