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   Darnell Clayton :verified: (darnell@one.darnell.one)'s status on Saturday, 07-Feb-2026 04:20:11 JST Darnell Clayton :verified:

   in reply to

   • Jonah Aragon :MN:

   @jonah I remember years ago they hosted Brighteon.social but I am not sure if that is true today (or if it changed later on). I do wonder if a larger customer is consuming most of their resources‽

   But yeah, I would recommend an alternative if technical issues keep cropping up!

   • Embed this notice
     Jonah Aragon :MN: (jonah@mastodon.neat.computer)'s status on Saturday, 07-Feb-2026 04:20:12 JST Jonah Aragon :MN:

     RE: https://mstdn.games/@britt/116013094706931728

     So, I helped Britt out with moving her instance to a new server provider this week.

     While the people at toot.io were relatively helpful in our email chain (once she was finally able to get a hold of them in the first place anyways), the setup at toot.io was a bit strange and not optimized for an instance of her size. The actual server itself was well *over*powered for her to be seeing the slowdowns she was, and Mastodon & especially Postgres just weren’t using those resources to a full extent.

     Honestly the biggest red flag 🚩🚩🚩 to me isn’t what toot.io is doing now necessarily, but that it was apparently sold(?) to completely new management without notice to customers. In a niche service industry like this, that seems like a big problem to me, to not even explain who’s taking over and why you should trust them.

     The previous ownership is probably more at fault for this relatively speaking, but it’s probably a good opportunity for toot.io customers to reevaluate their hosting options… Even if you ultimately end up sticking with toot.io, you simply might not be fully aware of what’s going on over at your own hosting company anymore, and that’s always worth double-checking 👀

     #MastoAdmin #MastodonAdmin #MstdnGames #InstanceMigration #Tootio