Conversation

I'm being deliberately vague about this for professional reasons, but we have a piece of equipment in the lab controlled by proprietary software that we wanted to do something non standard with. We asked the company to add some parameters to the software for the new function, they sent a software update, all worked great. However we have just discovered an existing function of the updated software that shouldn't have been changed now fails in a very weird and highly specific way that has

1/2