sluttymayo's guide to apologizing
1) take responsibility: "i upset you."
2) convey your remorse: "i'm sorry for hurting your feelings."
3) admit fault: "i should not have done that."
4) pledge to do better: "i'm still going to steal every other museum submarine in the world too, though."
5) wait, you're not: "i don't care if i have to dredge all of lake erie to fit them."
6) no, the: "you'll never take me alive! rig for depth charges, dive, dive!"
7) torpedoes incoming! rudder hard to port!