There's already a separate administration fee paid by me to Blackbaud, and of course the school obviously pays Blackbaud for the service they're providing.
I asked the school about the new fee and they said they were not informed about it and cannot waive it.
Blackbaud has decided they're going to start charging for a convenience feature that used to be free, a feature whose cost to them has not increased.
This is classic enshittification.
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Jonathan Kamens 86 47 (jik@federate.social)'s status on Sunday, 06-Apr-2025 02:04:19 JST
Jonathan Kamens 86 47
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Jonathan Kamens 86 47 (jik@federate.social)'s status on Sunday, 06-Apr-2025 02:04:20 JST
Jonathan Kamens 86 47
In either #enshittification news… Recently filling out the tuition contract for my son for 12th grade, I discovered that #Blackbaud is now imposing a fee for direct debit payments. There was previously no fee.
There's no fee for mailing a paper check, which you can do for free through most banks nowadays.
It costs Blackbaud far more to process a paper check than a direct debit.
🧵1/3Blaise Pabón - controlpl4n3 repeated this.
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