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"I had to scrub out mid-surgery to call United, only to find that the person on the line didn't even have access to the patient's full medical information, despite the procedure already being pre-approved. It's beyond frustrating and, frankly, unacceptable. Patients and providers deserve better than this. We should be focused on care, not bureaucracy."

https://www.newsweek.com/doctor-says-unitedhealthcare-stopped-cancer-surgery-ask-if-necessary-2012069

#healthcare #insurance #UnitedHealthcare #PriorAuth #PriorAuthorization #surgery #cancer