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   Jonathan Kamens (jik@federate.social)'s status on Friday, 03-Jan-2025 01:32:49 JST Jonathan Kamens

   in reply to

   • Bitwarden

   @bitwarden And I know, I know, the geniuses at Bitwarden are going to say, "The UI is actually better, people just need to get used to it." And maybe that would be true if there weren't now many common operations people do every day that take objectively more clicks to accomplish than they did before.
   We can argue up down and sideways about the subjective question of whether the new UI is more "intuitive," but intuitive _doesn't matter_ for things done often; all that matters is the # of clicks.

   • Embed this notice
     Jonathan Kamens (jik@federate.social)'s status on Friday, 03-Jan-2025 01:32:50 JST Jonathan Kamens

     • Bitwarden

     My daughter just said to me, unprompted, "Daddy, the new @bitwarden redesign sucks SO MUCH," and then enumerated several ways in which it is less usable for her.
     My daughter is a classics major, not a techie.
     This redesign was a massive self-own for Bitwarden. It's astonishing how many user stories they made harder and less intuitive.
     There are a few improvements, but overall it's a catastrophe.
     How fast, if ever, will Bitwarden acknowledge their error and fix it?
     #infosec #UX

     Blaise Pabón - controlpl4n3 repeated this.