Here’s the thing about the media and politicians harping on people’s insensitivity regarding the UHC murder. Mr. Johnson was a “family man” etc.
I do know he and his fellow C-Suite types had been “very upset by” a patient I was seeing going to the press with recordings of internal phone calls of UHC employees laughing with glee at their denials of his life-saving medications. These recordings were obtained via legal discovery.
The people on the calls, in charge of Chris’s appeal, were able to get the denials by ignoring and burying one MD’s review stating Chris needed the treatment and sending it to another who said he didn’t. This MD admitted, under oath, he never reviewed the file. He just signed off on what one of the people on those phone calls had sent him.
When I tweeted about them laughing I called this sociopathic behavior. I had around 4000 followers I think and this was pre-Musk so the algorithm still kinda worked. And this also “upset several very important people.”
I get the articles were bad press, and corporations hate bad press. But I also think the C-suite executives at UHC were legitimately pissed at the insinuation these behaviors were sociopathic.
I don’t think they gave a shit about the 2 employees on the calls, who ultimately left UHC. Rather I think they engaged in similar behavior in their investor meetings, just at scale. Laughing about the collective denials, how their systems worked to maximize profits to the tune of $200 billion, etc. So much laughing at the suffering their company inflicted. To call that anything other than brilliant leadership? The audacity. We are “very important people.”
Studies suggest around 40% of CEOs meet the diagnostic criteria for antisocial personality disorder - aka sociopaths. APD falls in the same category of the DSM-5 as narcissistic personality disorder so there’s some fundamental overlap.
APD really cannot be treated. Neither can NPD, because there is usually a fundamental lack of insight and therapy becomes a stage for them to discuss with righteous indignation how others have wronged them. Like when people call their company out on a culture of horrific behavior. With receipts.
But please, media, go on about what a good person he was.
Listen to the recorded phone calls here:
https://www.propublica.org/article/unitedhealth-healthcare-insurance-denial-ulcerative-colitis