This extraordinary story by 60 Minutes puts a face to the experiences of content reviewers who train AI, do content moderation, and carry out other microtasks at scale for large companies.
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J. Nathan Matias 🦣 (natematias@social.coop)'s status on Friday, 06-Dec-2024 22:23:41 JST J. Nathan Matias 🦣
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J. Nathan Matias 🦣 (natematias@social.coop)'s status on Friday, 06-Dec-2024 22:23:38 JST J. Nathan Matias 🦣
Alexandra Gonzalez & I have spent the last year reviewing research on the mental health of content reviewers.
Scientists have known since the 1960s this work has substantial mental health consequences. In the meantime, global demand has expanded with generative AI. But research to measure mental health impacts and support moderators has been thin.
Grateful for everyone who's working to improve this dreadful dilemma that has harmed so many people over the decades.
https://citizensandtech.org/research/moderator-mental-health/
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J. Nathan Matias 🦣 (natematias@social.coop)'s status on Friday, 06-Dec-2024 22:23:40 JST J. Nathan Matias 🦣
There are two lawsuits from content moderators active in Kenya:
- Daniel Motaung's case against Sama *and* Meta https://www.bbc.com/news/technology-64541944
- Mercy Mutemi's lawsuit with 165 moderators against Sama & Meta: https://www.codastory.com/authoritarian-tech/social-media-authoritarian-tech/mercy-mutemi-meta-lawsuit/In both cases, courts have ruled that Meta can be sued directly. So we can expect more details on these cases in the coming years.
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