Conversation

My #UnitedHealthcare story. I am a longtime #diabetic who had uncontrolled #diabetes at the time. I had been on several #medications with no luck getting my A1C down below 8. My doctor wanted to put me on Januvia before attempting insulin. UHC denied my prior authorization for the med. They said we needed to try different meds first. My doctor sent them the list of meds, dates of use and A1C results. I had taken every single med they suggested. Still denied me. I finally got ahold of someone at #UHC “customer service”. After fight with various “managers” one finally explained…I was denied because my life was worth less than the long term cost of the medication. He explained that as a pastor, which has no real value to society, and my health issues, I might live another 10-15 years. I might be able to bring in $20,000 in profit to them in that time if I was lucky. The med cost over that time was over $30,000. So it was not worth the cost.