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There is a website that I have to use that is a world leader in bad UX. Everything about it is awful. Everything works in the stupidest possible way.

Today, they forced me to migrate to a brand new site (for about the second time in the last three years). The migration process was predictably fraught (because stupid UX) but I finally did it.

Now I can't log in.

Do you want to know why?

Because their 2FA codes are 8 digits long, but the form field to enter the code only accepts 7 digits.