Conversation

Supplier: Yeah we did some maintenance which is why X was not working

Me: Why didn't you tell us?

S: It was on our status page

Me: But it was planned, why didn't you tell me in advance like you do other stuff

S: The ones you get sent are from our suppliers, we don't send them for our own stuff

Me: OK, so could you

S: We post it on status

Me: Sure, but that means I need to endlessly check status

S: We can't do that

Me: You do it for marketing reasons to us all the time?

S: ...