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   Wez Furlong :terminal: (wez@fosstodon.org)'s status on Monday, 21-Oct-2024 20:57:29 JST Wez Furlong :terminal:

   in reply to

   • rain 🌦️ :verified_trans:

   @rain in devtools, one of the big problems can be summarized by the saying "doctors make the worst patients". Software engineers/programmers are the worst customer of a software product because they think they know and understand everything of relevance, when in reality they lack key domain experience/knowledge. Their influence and confidence (just a quick PR to add a feature for a power user...) can lead to those "bad" features that are then very difficult to unpick and put "right".

   • Embed this notice
     Wez Furlong :terminal: (wez@fosstodon.org)'s status on Monday, 21-Oct-2024 20:57:30 JST Wez Furlong :terminal:

     • rain 🌦️ :verified_trans:

     @rain One of the things I recognized at the start of my career in software consultancy was the difference between what someone *says* that they want and what they *actually need*. Understanding the difference and conveying that difference in a way where they don't feel like you told them "no" or otherwise in an adversarial way is its own skill and is an important part of being a lead on a technical product, not just in devtools.

     GreenSkyOverMe (Monika) repeated this.