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I just had a thumb keycap on my https://dygma.com/pages/defy break w/ the stems stuck in the switch. Within 48 hours #Dygma requested everything they needed for the warranty -- which is 2 years -- and sent off a entire new set of thumb keycaps -- they have switched to a stronger material since my keyboard was made -- along with a couple new switches in case something else happens in the future.

I continue to be very happy with my Dygma Defy purchase! 😊