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   DefectiveWings ✈️:verified: (defectivewings@infosec.exchange)'s status on Sunday, 25-Aug-2024 22:24:09 JST DefectiveWings ✈️:verified:

   My son just got a new phone and #Gmail account. Everything setup just fine. A couple of days later, #Google locked him out ("we've detected unusual activity") and wants a new phone number. None of the ones I'm trying are accepted, even ones tied to other Google accounts (mine, my wife's, etc). What the heck?!

   #askfedi

   • Embed this notice
     Lauren Weinstein (lauren@mastodon.laurenweinstein.org)'s status on Sunday, 25-Aug-2024 22:24:07 JST Lauren Weinstein

     in reply to

     • Tracy Hall - Dreams and Logic

     @DreamsAndLogic @DefectiveWings When you say none of the numbers you tried have "worked" what exactly is happening? Unfortunately (and I have pushed on this both publicly and inside Google during those periods I worked inside), the #Google Account Recovery system is a train wreck in major ways and Google just doesn't care if a significant percentage of users get locked out for no fault of their own without recourse.

   • Embed this notice
     Tracy Hall - Dreams and Logic (dreamsandlogic@hachyderm.io)'s status on Sunday, 25-Aug-2024 22:24:08 JST Tracy Hall - Dreams and Logic

     in reply to

     • Lauren Weinstein

     @DefectiveWings
     @lauren

     Perhaps you (lauren) have (actually useful) suggestions for the above?

     GreenSkyOverMe (Monika) repeated this.