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Amazon’s One Medical, 24/7 on-demand virtual care for $9/month, has been found to endanger elderly patients because it’s staffed by call center staff without medical expertise.

This is sad but also what I’d expect for $9 a month service from Amazon. They’ll probably use AI next to further cut costs. 😬

https://l.threads.net/?u=https%3A%2F%2Fwww.washingtonpost.com%2Ftechnology%2F2024%2F06%2F15%2Famazon-one-medical-patient-safety%2F%3Futm_source%3Drss%26utm_medium%3Dreferral%26utm_campaign%3Dwp_homepage&e=AT16mLjWGQd7SZdpkryqJyJVmtZT4Z4A10xcJGxy5F70Lx3pQ6itLah2CZWEmsWZ95A1is_BYBuOtxORY2Ve1qVXE0KMzdTqj-mO&s=1