𝗜 𝗵𝗮𝘃𝗲 𝗻𝗼𝘁𝗵𝗶𝗻𝗴 𝗯𝘂𝘁 𝗿𝗲𝘀𝗽𝗲𝗰𝘁 𝗳𝗼𝗿 𝗽𝗲𝗼𝗽𝗹𝗲 𝘄𝗵𝗼 𝗱𝗼 𝟭𝘀𝘁 𝗟𝗶𝗻𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗶𝗻 𝗜𝗧.
𝗧𝗶𝗰𝗸𝗲𝘁: "I have lost a batch of emails from 23.05. 23 to 22.05.24. They are in my archive, but I want them in my inbox. Can you move them for me, please?"
Apparently, I'm not allowed to say: "Drag them to your inbox, you utter fucktard!"
If you do 1st line support, whatever you are on, they're not paying you enough.