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   vollkorn (vollkorn@chaos.social)'s status on Sunday, 19-May-2024 15:03:49 JST vollkorn

   The vacation is off to a bad start. After our flight had been cancelled and we had to take a later flight which brought us to our vacation home at about midnight, we found out that the previous guest just decided not to move out. So we had to divert into a crappy hotel around the corner.

   • GreenSkyOverMe (Monika) repeated this.
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     vollkorn (vollkorn@chaos.social)'s status on Sunday, 19-May-2024 15:04:03 JST vollkorn

     in reply to

     Turns out, no the lady in the room wasn't at fault. They double booked the room and we're the unlucky ones to come too late. Any other option in Venice Mestre right now is like at least 1.000€ more than the booking we did.

     GreenSkyOverMe (Monika) repeated this.
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     vollkorn (vollkorn@chaos.social)'s status on Sunday, 19-May-2024 15:04:26 JST vollkorn

     in reply to

     After a few more calls with the owner of the appartment where we came to no solution, we checked with hotels.com through whom we booked and paid the deal. Good thing we did so, because they agreed this is not acceptable and booked us on a better hotel at no extra cost.

     Meanwhile I checked the ratings on the guesthouse we originally booked and saw they've gone down significantly since we booked. From like 9.0 to 6.0 where the last ones were around 4.0 (all out of 10.0).

     GreenSkyOverMe (Monika) repeated this.
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     vollkorn (vollkorn@chaos.social)'s status on Sunday, 19-May-2024 15:04:44 JST vollkorn

     in reply to

     Did I mention this is Venice (Mestre) during a Christian holiday, so all the hotels are either booked out or ask fantastic prices like 1.000€ per night? Or even higher? Hotels.com and Best Western were able to free a room by rearranging other bookings and got us in so that we don't have to move rooms several times during our stay.

     GreenSkyOverMe (Monika) repeated this.
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     vollkorn (vollkorn@chaos.social)'s status on Sunday, 19-May-2024 15:05:40 JST vollkorn

     in reply to

     Also, I believe we've been victim of a scam. They advertise this good looking, well located, (previously) highly rated place, book it multiple times and then they send you to a different, old, cheap hotel around the corner instead.

     The reviews of the guesthouse also had several similar stories where people were double booked and sent to the same hotel. If it happens once, ok, but several times within 3 months?