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1. Embed this notice
   botvolution (botvolution@mastodon.sdf.org)'s status on Friday, 29-Dec-2023 21:05:17 JST botvolution

   in reply to

   • 🆎

   @bloor

   A few years ago I ran into a problem logging into a bank website, and one of the things they wanted from me to verify my credentials was (literally, I'm truly not making this up) the reference number on a *letter* they had sent me 6 (six) years prior.

   • Embed this notice
     🆎 (bloor@bloor.tw)'s status on Friday, 29-Dec-2023 21:05:19 JST 🆎

     in reply to

     Ok, so they need me to fill in a ~40 page form, mostly with info they already hold correctly.

     Fuck that johnny.

   • Embed this notice
     🆎 (bloor@bloor.tw)'s status on Friday, 29-Dec-2023 21:05:20 JST 🆎

     in reply to

     Ah, good, they don't have a mobile number on file, so the bit where they send me the verification code to update my mobile number, they cannot do. So I can't update my mobile number.

     It's almost like nobody ever considered this mode of failure, ever.

     FWIW I *have* passed security, and they believe I am who I say I am. So.... (giant shrug)

   • Embed this notice
     🆎 (bloor@bloor.tw)'s status on Friday, 29-Dec-2023 21:05:22 JST 🆎

     Re: bank security...

     "Memorable information" never is.