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   Padraig Fahy 🌈 (padraig@mastodon.ie)'s status on Tuesday, 12-Dec-2023 01:17:11 JST Padraig Fahy 🌈

   Dealing with Sky is the worst. Initially rang them only to be told that there was a 40-minute wait to get through. Then the ask you what type of hold music you wanted.

   At that point, I gave up and used their WhatsApp service. Slow... as all hell, and they didn't even do anything for me.

   PITA.

   • Embed this notice
     Padraig Fahy 🌈 (padraig@mastodon.ie)'s status on Tuesday, 12-Dec-2023 01:18:18 JST Padraig Fahy 🌈

     in reply to

     Oh, I should say, it took an hour to chat to a human on WhatsApp.

   • Embed this notice
     Sharrow_irl (sharr0w@mastodon.ie)'s status on Tuesday, 12-Dec-2023 01:25:57 JST Sharrow_irl

     in reply to

     @padraig that's cos they expect thier customer service reps to deal with 3 to 5 'chats' the same time.