Conversation

Why can’t Deutsche Post just let me know in an email in advance that there is a fee on the post I get from abroad?

They attempt to deliver once and ask you to have €9.38 on hand to pay for it. If you don't have the amount handy or take more than a minute to answer the door, they bring it to the nearest branch, where they keep it for a week and then return it.

Just let me pay online and deposit it in my letterbox. It’s not that hard.