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   Paris Marx (parismarx@mastodon.online)'s status on Sunday, 19-Nov-2023 12:37:17 JST Paris Marx

   When we warn the real threat of AI is how it’s used against people in the present, not the fantasies that some day computers might think for themselves, this is exactly the kind of thing we’re talking about: health insurers using AI to deny care.

   https://arstechnica.com/health/2023/11/ai-with-90-error-rate-forces-elderly-out-of-rehab-nursing-homes-suit-claims/

   #tech #ai #health #healthcare

   • kaia likes this.
   • Embed this notice
     Jargoggles (jargoggles@mstdn.social)'s status on Sunday, 19-Nov-2023 13:58:42 JST Jargoggles

     in reply to

     • Jeff ♨️ Darcy

     @Obdurodon @parismarx
     Companies have been pretending like nobody is personally responsible for shitty behavior for a long time by saying "it's just policy." However, people have always known that, at some level, people wrote those policies.

     Much more recently, it's gotten worse when they can say "it's just the algorithm." Sure, people wrote the algorithms, but they're much more arcane than a written document.

     LLMs are going to escalate this even further.

   • Embed this notice
     Jeff ♨️ Darcy (obdurodon@hachyderm.io)'s status on Sunday, 19-Nov-2023 13:58:43 JST Jeff ♨️ Darcy

     in reply to

     @parismarx From a business perspective, the biggest thing about LLMs is not what they can actually do but how they can wash away responsibility. That's a *huge* deal to the rentier class, and "AI" proponents are well aware of it.

     Matthew Lyon repeated this.
   • Embed this notice
     feld (feld@bikeshed.party)'s status on Tuesday, 21-Nov-2023 00:17:24 JST feld

     in reply to
     @parismarx they don't need AI to deny care, this is just retarded scaremongering
     
     explain where the AI was when they kept denying my dad treatment for Parkinsons in 2009? Or when they kept denying my friend's pancreatic cancer treatments a few years ago?
   • Embed this notice
     feld (feld@bikeshed.party)'s status on Tuesday, 21-Nov-2023 01:12:04 JST feld

     in reply to

     • paula
     @paula @parismarx punishment for what, though? They're an insurance company; their business is to manage risk and deny as many claims as possible for the most trivial things they can come up with so they profit and have plenty of capital to cover claims that cannot be denied.
   • Embed this notice
     paula (paula@comp.lain.la)'s status on Tuesday, 21-Nov-2023 01:12:05 JST paula

     in reply to

     • feld
     @feld @parismarx the thing is they (probably) won't get punished
     because it wasn't a human who made the decision, it was a machine
     so they aren't punished for malice, just incompetence