Today I was reminded of the best description of IT I have ever encountered: My first IT job, my boss explained IT this way:
“It’s like being a doctor & you’ve a patient sayings:
“Doctor, it hurts when I stick a fork in my eye.”
You, being a doctor, use your knowledge & expertise & tell the patient to not stick forks in their eyes.
They say: “You misunderstand: I want you to make it stop hurting.”
IT in a nutshell: the unending quest to make it not hurt when they stick a fork in their eye.”