A New Meta Whistleblower: Arturo Bejar returned to Facebook to help make Instagram safer for teens. When he discovered the disconnect between what the company thought it was doing and what teens actually experienced such as unwanted sexual contact, to no surprise the executives and managers didn’t want to hear it or do anything about it. (Sorry for the paywall. Breaking news exclusive to WSJ) https://www.wsj.com/tech/instagram-facebook-teens-harassment-safety-5d991be1
“With executives privately asserting that the company’s research division harbored a fifth column of detractors, Meta was formalizing a raft of new rules for employees’ internal communication. Among the mandates for achieving “Narrative Excellence,” as the company called it, was to keep research data tight and never assert a moral or legal duty to fix a problem.”
“But Bejar’s efforts to share the Well-Being Team’s data and conclusions beyond the company’s executive ranks hit a snag. After Haugen’s airing of internal research, Meta had cracked down on the distribution of anything that would, if leaked, cause further reputational damage.” [continued]