The modern corporate obsession with data is beyond incorrect, it's obscene.
If I order a pizza, there's no universe where the social contract should include a follow-up email about a survey. IT'S A PIZZA. And moreover, I PAID FOR IT WITH MONEY. You are not entitled to 5 minutes of my time to fill out your fucking survey.
Any marketer or data scientist who tells you that every pizza that gets ordered should also generate a survey request email IS FULL OF SHIT and is ABUSING YOUR CUSTOMERS.