I joined Mastodon in May 2022 with an eye towards making this a place my Twitter community might be able to use as a refuge from the worrying and increasing abuse and belittling we received there.
However, it wasn't quite time for me to create a community yet, and so instead I decided to join a moderation team or two in order to learn the ropes. What were the unique problems that came with running an instance, what were the daily challenges of dealing with users from different servers, what was the culture of Masto/Fedi, what tools and techniques were being used to keep people safe.
(cont.)