The way responsibility gets blurred behind "digital solutions" is yet another disease of the current neoliberal system.
We are moving. We are renters because we are poor. In Finland you have to give a months notice to leave the contract and this has to be given during the previous month with a whole month in between as notice, so often people end up paying for two apartments for a month and the other just sits empty.
Back in the day you could often negotiate this with the landlord. We for example only get the new place in the middle of the month so we could not let this one go soooner or we would have been without housing for the beginning of July. So we figured it would be reasonable to end the contract to the 15th of June as the landlord will need to renowate this place too.
But the answer is no. Because on their bullshit automated website you can only let the contract go in a way where it always ends at the end of a month and the only answer you get is "it is what it is". 1/2