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   Jeremy Kahn (trochee@dair-community.social)'s status on Sunday, 30-Apr-2023 02:04:32 JST Jeremy Kahn

   what's the right word for the technical debt that comes from some piece of technical knowledge that is transmitted orally (instead of in documentation or source control, etc)

   the "oh yeah you'll want to talk to Barbara about how that works" technical debt.

   It's not quite "bus factor" (and bus factor has the unfortunate problem that I can never decide if the bus goes in the numerator or the denominator).

   • Embed this notice
     James Dreben :mw: (jdreben@mastodon.world)'s status on Sunday, 30-Apr-2023 02:04:28 JST James Dreben :mw:

     in reply to

     @trochee un-institutionalized knowledge is what I call this. Ephemeral is good. Individual(s) as a service? Uncodified, or unscalable knowledge? lmao.

     clacke likes this.
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     Jeremy Kahn (trochee@dair-community.social)'s status on Sunday, 30-Apr-2023 02:04:29 JST Jeremy Kahn

     in reply to

     may go with "ephemeral"...

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     Jeremy Kahn (trochee@dair-community.social)'s status on Sunday, 30-Apr-2023 02:04:31 JST Jeremy Kahn

     in reply to

     I'm tempted to say "lore-bound", but "lore" isn't quite _icky_ enough to convince my directors of the problem

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     clacke (clacke@libranet.de)'s status on Sunday, 30-Apr-2023 02:08:20 JST clacke

     in reply to

     @trochee It's not exactly not "silent knowledge", but silent knowledge usually doesn't imply the bus factor, more like in-group gatekeeping.

     I think it's pretty much consensus that the bus factor is how many busses you need to erase the knowledge?