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1. Embed this notice
   silverwizard (silverwizard@convenient.email)'s status on Friday, 10-Feb-2023 01:52:36 JST silverwizard

   in reply to

   • Kingu Platypus :verified_paw:​
   • ^_^
   @kingu_platypus_gidora @sakurako I think they include the middle of the night - helps goose the averages
   • Embed this notice
     Kingu Platypus :verified_paw:​ (kingu_platypus_gidora@octodon.social)'s status on Friday, 10-Feb-2023 01:52:37 JST Kingu Platypus :verified_paw:​

     in reply to

     • ^_^

     @sakurako Right.

     But when "a higher volume of calls than average" is the excuse for the long wait *every single days*, It might be bullshit. Maybe the call is not so important to them in the end :-)

   • Embed this notice
     ^_^ (sakurako@kpop.social)'s status on Friday, 10-Feb-2023 01:52:42 JST ^_^

     • Kingu Platypus :verified_paw:​

     @kingu_platypus_gidora incorrect, as the OP doesn’t state the origin value the average is sampled from. I can always be experiencing a higher volume of calls than average <per employee in my unit>.