A slide that has black text on a blue background reads: Operationalization. Turning an unmeasurable phenomenon into a measurable "slice" of the world. Bullet points below say: will always be imperfect, will never capture the entire "phenomenon", but lets us decide what's testable and set criteria for saying we observe "the thing", we can (must!) explicitly acknowledge what's missing from it, we need to test whether our operationalization really points to our construct
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