The photo shows ice on the inside door of the freezer too.

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   Linux Is Best (linux@mastodon.au)'s status on Wednesday, 16-Jul-2025 08:02:47 JST Linux Is Best

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   Under the previous management of the "management" — before the "new management" assumed oversight — it was common for residents to feel unfairly blamed for reported issues. I recall multiple instances where we were told we must have caused the problem: a leaking basement on only our third (3rd) day here, an old roof that leaked, a failed sump pump, and even a tree that broke during a thunderstorm. Each of these situations, clearly resulting from age, weather, or mechanical failure, was nonetheless framed as the resident’s fault. This has fostered a lingering sense of unease and reluctance to report problems — particularly when they are beyond any tenant's control.

   Attached are recent photos showing our freezer voluntarily emptied, aside from the same box of hamburgers. As you will see, ice continues to build up inside the unit — a clear sign of malfunction, through no fault of our own. After all, we have used and maintained this refrigerator in the same manner for eight (8) years without issue, and we would be happy to continue doing so.

   We respectfully request that the "management" please reassess the situation. We would greatly appreciate a thorough and fair evaluation.

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