Screengrab from Parcelforce tracking including the following text: "Your parcel is being held in our delivery depot awaiting payment of customs charges. The addressee is being sent a letter outlining the charges and how to pay. "
https://mastodon.sdf.org/system/media_attachments/files/113/788/035/022/457/331/original/f0dcd9c4edc7cb52.jpg