Modern technology is characterized by an obsession with convenience. Buy a product with one click and have it delivered to your door within a day. Tap a button and have a private car appear at your location in minutes. This mentality isn't exclusive to product offerings. It seeps into almost every aspect of working in the tech industry. Venture capitalists write about “founder mode,” which boils down to founders only being focused on the “big picture” and unbothered by the tedium of any daily administration work. Middle management embraces the philosophy of “Agile” to reduce the friction for shipping new features and delighting their end users. Software engineers are no exception. We talk about “velocity,” that is, how quickly we finish discrete development tasks. Slow velocity on a team is an indication that there is too much friction in the workflow. Convenience and its endless pursuit is the air you breathe at a tech company.
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Yvonne Lam
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