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If you have ongoing prescriptions at London Drugs, you may still be able to get your meds by bringing the most recent vials/bottles/blister packs to your London Drugs pharmacies. While it's not ideal, LD pharmacies may still be able to provide you an emergency supply while waiting for operations to be fully restored. They just need the the vials/packages to check whether you have refills on your script. If you are running low on your meds and have no refills left, contact your Doctor and ask them to send new prescriptions to another pharmacy for the time being. If you have a new prescription that you would like to drop off, please also visit another pharmacy. Unfortunately due to the ongoing situations, LD pharmacies are not able to process and dispense new prescriptions, even if they really want to. And finally, please be patient and understanding for the staff at LD pharmacies. We're trying our best to provide as much support to patients in these difficult days. Thank you.

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If you have ongoing prescriptions at London Drugs, you may still be able to get your meds by bringing the most recent vials/bottles/blister packs to your London Drugs pharmacies. While it's not ideal, LD pharmacies may still be able to provide you an emergency supply while waiting for operations to be fully restored. They just need the the vials/packages to check whether you have refills on your script. If you are running low on your meds and have no refills left, contact your Doctor and ask them to send new prescriptions to another pharmacy for the time being. If you have a new prescription that you would like to drop off, please also visit another pharmacy. Unfortunately due to the ongoing situations, LD pharmacies are not able to process and dispense new prescriptions, even if they really want to. And finally, please be patient and understanding for the staff at LD pharmacies. We're trying our best to provide as much support to patients in these difficult days. Thank you.
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Dan Luu (danluu@mastodon.social)'s status on Saturday, 04-May-2024 18:24:08 JST Dan Luu

Some kind of attack (ransomware?) has crippled London Drugs, a local Canadian pharmacy chain (moderate size, 78 stores) for the past week. Apparently their phone systems are tied in with their computer systems since their phones have been down for a week, but they'll fill prescriptions if you go to the store and bring your old prescription labels.
I'm curious if the business is going to be able to survive this or if the customer loss from being down for a week will end up being fatal.

In conversation about 7 months ago from mastodon.social permalink