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Screencap of linked article, reading: The city’s bot comes with an impressive pedigree. It’s powered by Microsoft’s Azure AI services, which Microsoft says is used by major companies like AT&T and Reddit. Microsoft has also invested heavily in OpenAI, the creators of the hugely popular AI app ChatGPT. It’s even worked with major cities in the past, helping Los Angeles develop a bot in 2017 that could answer hundreds of questions, although the website for that service isn’t available. New York City’s bot, according to the initial announcement, would let business owners “access trusted information from more than 2,000 NYC Business web pages,” and explicitly says the page will act as a resource “on topics such as compliance with codes and regulations, available business incentives, and best practices to avoid violations and fines.”