screengrab of chat session wit hDPD automated chat support: BOT: Although I am not human, I am well trained and am able to help ME: no you're not BOT: Okay, something's not right here. Let me pass you to one of the team who can look into this for you. Informational message: Advisor has entered the chat
https://mastodon.sdf.org/system/media_attachments/files/111/499/029/858/003/530/original/b5f07579c7b6f9c8.png