A screenshot of the Fonus app with a live chat dialog in focus. The live chat is between "Simon Lukas Jaeger" and "Rachel from Fonus". Simon: Still doesn't work. I'm an accessibility analyst, I know what I'm talking about here. I'm looking at the code for the webpage and you're using images to indicate whether each country supports data or calls. Those images don't have labels, so my screen reader skips them, and since I rely on it, I then can't get that information. Rachel: The website works just fine Simon: Yes ... for you ... as a person who doesn't use a screen reader ... of course it works fine. Rachel: Don't use screen reader. Simon: Ok, this may be a good time for you to google "What is a screen reader" and save us some back and forth.
https://media.dragonscave.space/media_attachments/files/111/154/531/001/989/290/original/b7461466ac85a197.png