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In-N-Out did not initially reply to several requests for comment from SFGATE and other outlets. However, on Thursday, In-N-Out's communications department sent SFGATE a statement from Denny Warnick, the company's chief operating officer. "At In-N-Out Burger, we’ve communicated with our smiles since 1948, and a smiling Associate helps to set a warm and inviting atmosphere in our stores," Warnick wrote. "We believe that wearing a mask literally adds a barrier to communication — much of which is nonverbal — and promotes a more distant and disconnected environment."

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In-N-Out did not initially reply to several requests for comment from SFGATE and other outlets. However, on Thursday, In-N-Out's communications department sent SFGATE a statement from Denny Warnick, the company's chief operating officer. "At In-N-Out Burger, we’ve communicated with our smiles since 1948, and a smiling Associate helps to set a warm and inviting atmosphere in our stores," Warnick wrote. "We believe that wearing a mask literally adds a barrier to communication — much of which is nonverbal — and promotes a more distant and disconnected environment."
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Dr. Lucky Tran :verified: (luckytran@med-mastodon.com)'s status on Friday, 21-Jul-2023 16:08:11 JST Dr. Lucky Tran :verified:

In-N-Out finally released a statement about their discriminatory mask ban policy. They are doubling down on valuing "smiling" over the health and safety of their employees and their families. Shame.
https://www.sfgate.com/politics/article/in-n-out-finally-comments-on-anti-mask-policy-18252998.php

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