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Eugene J. Fourney IlI To: Online for 20 Hours Straight December 18, 1998 11:21 AM Details Thank you for allowing NetWorks to provide Internet service. I am writing because when checking the system this morning, I noticed your account logged in for over 20 hours. Our service is unlimited, but we ask that you actually be using the connection while logged in. This has not been the case on occasion with your account. We must ask that you take measures to ensure that you disconnect after any given session. Our resources must be shared between many customers, and the only way to accomplish that is for people to close the connection when they are not actively using it. Please help with this by checking your dialer settings, and setting it to disconnect after 30 minutes of inactivity. Please also uncheck the option in your email program that automatically checks mail every 10 minutes, or set it to some number higher than 30 minutes. if you need help in locating these settings or want to discuss this further, please contact me at this email address or at our offices at 518-0351 or 518-8034 Gene Fourney