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On https://efax.com/, they've changed their login system so that when you're using your fax number as your username to log in, you can no longer include the hyphens in the number, a completely gratuitous and unnecessary change.
In their app your email address appears on two different tabs in your profile but it's only editable on one of them.
Honestly, in all the many years I've been using eFax, they've never been good at UX.
At least I was able to change my address. 🤷
#ChangeOfAddress 🧵