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I’ll make it easier, as English isn’t your first language and your comprehension needs work.

“when alternative wording is overly awkward or clumsy”.

There is quite literally “custom” (?) to refer to someone as “they” or them” - if you are unaware of the gender is one example - or, as I said, if alternatives are clumsy.

“suggest him” sounds weird, “suggest them” doesn’t.